DriversEd.com is an online learning company offering online and in-vehicle drivers education and defensive driving courses in a number of American states. This is a company designed around helping you obtain, keep, or get back your driver’s license.
DriversEd.com formats its courses to satisfy the requirements in the specific state in which you reside. Before you begin with DriversEd.com, it is wise to first research your state's requirements at your state's department of motor vehicles website to ensure that what DriversEd.com offers will satisfy the state’s requirements.
DriversEd.com has a wide variety of products. In addition to offering state-mandated driver’s license programs, DriversEd.com also offers state-specific courses such as Traffic School and adult driver’s education classes. DriversEd.com also offers in-vehicle driving lessons in some states. Shop around a bit and you will quickly discover that the prices of online driver’s education and defensive driving programs offered will vary by state. This is simply because the requirements vary from state to state.
We dove into DriversEd.com to find out as best we could how much the classes that the company offers will cost a teen driver. The prices we found for teen driver’s education classes vary from $29.95 in Georgia to $139.95 for instructor-led classes in Texas. In some states, there are multiple steps to earn a driver's license. For example, in California, a student must first get a permit. We found it tricky to determine exactly what DirverEd.com was offering for its reduced price of $29.95. Our research points to it being just a permit test prep course. On the DriversEd.com section for California, it mentions that students need 30 hours of course time plus multiple hours of -in-vehicle practice time with an instructor.
The same was true when we researched Massachusetts. DriversEd.com gives the impression that the course is helpful in obtaining one’s driver’s license, but having just put two teens through the Massachusetts system, it was clear to this author that DriversEd.com does not offer all of the required instruction. We came away unsure exactly what DriversEd.com really does in these states.
DriversEd.com had prices that were both confusing and also seemed too good to be true to us. Check out the example we chose above. The “California Drivers Ed” class is $50.95. However, if you opt to choose the California Drivers Ed class with Allstate Roadside services the price drops to just $24.95. Why would it drop by adding more services?
Did you notice the small print below the big bold print? We clicked to see what the prices for the required in-car training were. When asked for a zipcode we input nine-oh-two-one-oh, 90210 (It was a good show!). Two prices are then offered. An Enhanced in-car training course with a discounted price of $404, or a Comprehensive course for $674. Again, more uncertainty about pricing for this state.
Like all online course offerings, DriversEd.com provides those participating in its online courses with the minimum amount of subject matter legally mandated by the states that accredit the courses. The idea here is to reduce boredom and keep you engaged. Students use their phones or other devices in a setting of their choosing.
Car Talk dug into the available third-party reviews of DriversEd.com. In our previous story on the Five Best Online Driver’s Education Courses, we noted that 94% of reviews are Great or Excellent on Trustpilot. DriversEd.com also earns a respectable A+ Better Business Bureau rating. We dug a bit deeper into the BBB site and found that DriversEd.com has a 1-star rating from reviewers who posted there. One recent review by ASHASH was typical of the ones we found at BBB. It reads in part,
“They don't respond to email, don't answer the phone, and don't follow through with requests. The program failed my son even though he got over 80%, he called and emailed them and got no response. I did the same and got no response. I finally did a live chat and was promised his test scores would be sent to me. Nothing. I went in to try and find them myself and the program had been wiped clean and he had to start over. Now they have locked him out and I can't get anyone to respond to me.”
We also looked at the user reviews of DriversEd.com on Yelp. We chose the Oakland California location and saw that DriversEd.com earns a ⅗ star rating from users. The reviews seemed to be pretty polarized. Either a 1-star rating with a long list of complaints, or a 5-star rating. Many of the 1-star ratings referred to difficulty reaching the company for help with issues.
You can (and should) check the reviews and ratings of DriversEd.com yourself. But we had some free time while socially distancing ourselves. So, we fired up our trusty Apple 1 and looked at what folks were saying on the world wide web about DriversEd.com. Here are a few selections we lifted along with where we found the info:
TrustPilot 4.5 stars - This site has nearly 7,000 reviews of DriversEd.com. 73% of the reviews are 5-star. Most go something like this review posted the same week we wrote this story:
“I loved how easy it was to do the work and it was autosaving no matter what happens to your device. I was able to pick up what I was doing on my computer, on my iPhone. Great experience!.”
Yelp Sunnyvale Location Reviews 3.5 stars - Yelp isn’t the newest social media site, but it is packed with real reviews. Here is a 5-star review posted there of DriversEd.com:
“I am so glad I found Drivers Ed and got Long as my instructor! I started off being actually terrorized at the idea of driving but Long really helped me surpass my fear! He is understanding but also pushes me when I need the push! I now feel a lot more confident and am actually excited to have my next lessons with him!”
DriversEd.com seems to offer something in every state. Reproducing that complete list here would take about three pages of text. However, the folks at DriversEd.com seem to emphasize California, Texas, Ohio, Colorado, and Utah/a> in its “Popular Courses” section. For a complete state-by-state list of offerings from DriversEd.com click on its offerings page.
Save time and money with online classes
Yes, but it depends on the state and you should check with DriversEd.com to ensure that the course is accepted by your state’s DMV.
Yes, but only in select states including California.
DriversEd.com discounts almost every course offering. It also links almost every offering to an Allstate Roadside Service plan. You get the first month free, and then pay $5 per month thereafter. We prefer AAA, but the plan seems to offer peace of mind. It can be canceled “at any time” according to the site.
Based on Car Talk’s research, the answer is, “Yes.”
Not that we uncovered.
Nope. We don’t live in the DriversEd.com area of coverage.
A Note About Timing: We wrote this story during the COVID-19 outbreak. We reached out by phone on a workday during work hours to ask DriversEd.com for details on some points in this story. The message was that the company was closed and we should try back again tomorrow. We also emailed DriversEd.com’s media contact and did not receive a response. Given the circumstances, we feel this is understandable.
Taking classes online is often faster and cheaper than the classroom.