Car Talk Columns

December 1996


Dear Tom and Ray:

I have a 1988 Toyota Supra with 85,000 miles with a problem my dealer can't [yellowcar2.gif] solve. When I take the car out for the first time each day (only) and drive only a short distance (two or three miles) and then stop at the store, I am unable to start the car again without waiting at least 15 minutes (and sometimes as long as 30). All I hear is a click when I turn the key. I am really a novice at these things, so I believe my suggestions to the Toyota dealer (i.e., some sort of vapor lock or a relay) were likely way off base. The battery and cables were replaced, and no other problems could be found. Lately, I've resorted to leaving the car running at gas stations, school, etc., so I won't experience this problem. The seven-mile trip to work is long enough to eliminate the problem, but the short trips are a nightmare. Please help me! I'm sitting here outside the convenience store, waiting for my car to start while I write to you! -- Robert

Tom: I've often wondered what happened to the grand old art of letter- writing. Now I know. People used to write letters while they were waiting for their cars to start. Nobody writes anymore because cars have gotten too danged reliable! I'm going to have to write an article on this for Reader's Digest.

Ray: Actually, Robert, we don't have a great deal of experience with this problem on Supras, but we have seen it a million times on other Toyotas. The problem is the starter.

Tom: It's unusual that it only happens when the car is half-warm, and not when it's hot. But we've seen enough Toyota starters go bad to stick with our "starter" guess.

Ray: But don't take our word for it. Ask your dealer to drive it like you do, so he can experience the no-start condition. And when he does, he can use his test light to see if the starter is getting energized when he turns the key. That would confirm that electricity is getting to the starter solenoid, and that the starter isn't working.

Tom: If he's not willing to put the time into driving it and re-creating the problem conditions for you, here's what you do: Make an appointment, and park the car two to three miles from the dealership the night before.

Ray: You may even want to sleep in the car overnight, just to enhance the experience.

Tom: Then drive to the dealership, pull into the garage entrance, where you're sure to block anyone else from getting in or out, and shut off the engine.

Ray: And when someone comes over and asks you to move the car, you turn the key and shrug and say "Gee, it won't start. I think it's the starter. Grab your test light, will ya?"

Tom: If we're wrong and there IS no power getting to the starter solenoid, then you may have a problem in the ignition switch, the clutch interlock or Neutral safety switch. But I'd put money on a faulty starter, Robert. Good luck.


It's NEVER cheaper in the long run to buy a new car. Want proof? Order Tom and Ray's pamphlet How to Buy a Used Car: Things That Detroit and Tokyo Don't Want You to Know. To order, send (check or money order) to Ruin, P.O. Box 536475, Orlando, FL 32853-6475. You can also order online.


© 1996 by Tom and Ray Magliozzi and Doug Berman Distributed by King Features Syndicate, Inc.

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